help my monitor!

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ji1831
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Posts: 169
Joined: Thu Dec 28, 2000 11:38 pm
Location: Mill Creek Washington

help my monitor!

Post by ji1831 »

my kds 17" died....... it worked when i first got it now a couple months later. the power turns on but the screen stays black. nothing from the monitor. any suggestions will help. thank you!
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dadx2mj
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Post by dadx2mj »

There were rumors that KDS had gone out of business but it appears that these rumors were not true. Is it still under warranty? Most KDS monitors have a 3 year warranty. I had one die on me and it was a good experience dealing with KDS getting it replaced. I was lucky they have a major facility near my house and I was able to take my dead monitor there and leave with a new one. You can contact them at http://www.kdsusa.com Good Luck
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chottoED
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Post by chottoED »

i believe they've got a cross shipping program also
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VooDoo
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Re: help my monitor!

Post by VooDoo »

Originally posted by ji1831
my kds 17" died....... it worked when i first got it now a couple months later. the power turns on but the screen stays black. nothing from the monitor. any suggestions will help. thank you!
do the light(s) flash like its in stand by mode
ji1831
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Posts: 169
Joined: Thu Dec 28, 2000 11:38 pm
Location: Mill Creek Washington

Post by ji1831 »

no the light works fine. its the same as when its on properly. it clicks then nothing appears.
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