MSI RMA Policy?

Danielm7 · Post by **Danielm7** » Thu Dec 13, 2001 11:06 am

As seen in the fs/ft post, my msi k7t pro2a fried and it took my cpu with it. Now i'm in need of a combo, cheap, any suggestions would be appreciated.
Now I need to rma my msi board, I went to the microbarn site where I got it and they don't have a phone number up and aren't accepting new orders, aka probably out of business. So I got to msicomputer.com and they say they only accept rmas from vendors.
So I figured I would call them anyway and have been in a loop on the phone over and over again getting nowhere, anyone have any tips for dealing with msi rma dept?
thanks,
Daniel

chottoED · Post by **chottoED** » Thu Dec 13, 2001 5:11 pm

did u try asking for a manager?

Danielm7 · Post by **Danielm7** » Thu Dec 13, 2001 11:27 pm

Got it worked out today, thanks, was some problem with the phone system that kept looping, on a long distance phone call across the whole contry, ugh.