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A chronic firmware problem is triggering failures in Seagate's current-generation Barracuda 7200.11 hard drives, according to owners in the company's forums, NewEgg buyers and elsewhere. The disk series, particularly the 1TB model, reportedly suffers from a bug triggered on boot that incorrectly locks up the drive as a protective measure and prevents the system from recognizing the storage from then onwards. The problem appears tied to firmware from drives issued in Thailand but isn't exclusive to models from those factories.
The issues are common enough that data recovery firms have reported significantly higher failure rates on 7200.11 drives than on other Seagate models or storage from other vendors.
Although Seagate has reportedly acknowledged the problem and issued a firmware update with a fix, those with existing drives aren't being offered more than replacement drives that often have the same issue. The company has also taken to deleting posts on its forums suggesting possible fixes and insists that customers aren't entitled to additional compensation besides the warranty.
Seagate officials have reportedly ignored requests for comment on the drive failures.
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“The Government of Spain will not applaud those who set the world on fire just because they show up with a bucket.” - Prime Minister of Spain, Pedro Sánchez
I've been having bad feelings about Seagate lately. Drive reviews have not been impressive (many failures on newegg). Becoming a Fujitsu/Samsung person lately.
The last drive I bought is a 750 gig model. Not sure of the model # since I'm at work, but so far its been OK. I've had the drive for almost one year now. Its in my spare rig that I use for the hub.
On my main rig, I have a 75 gig Raptor as my boot drive, and a 500 gig Seagate for everything else.
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“The Government of Spain will not applaud those who set the world on fire just because they show up with a bucket.” - Prime Minister of Spain, Pedro Sánchez
In the comments below the article, someone from Seagate responded saying that you only have to flash back to get it to work. They also said that they will be releasing another update soon that will fix it as well. Aparently, the fix was rushed.
