Seagate modifying their OEM drive warranty to 3 yrs

b-man1 · Post by **b-man1** » Fri Dec 12, 2008 11:27 am

retail boxed drives remaining the same.

http://www.seagate.com/www/en-us/suppor ... ty_matrix/

ZYFER · Post by **ZYFER** » Fri Dec 12, 2008 12:48 pm

Wow, that is totally weak. The longer warranty period has always been a big factor in my purchases. By reducing the warranty it tells you as a consumer, that they no longer have faith in the quality of their products.

b-man1 · Post by **b-man1** » Fri Dec 12, 2008 12:58 pm

yeah, i'm more concerned with quality/reliability than the actual warranty. if warranty length indicates what you said, then it is indeed a bad sign. BUT...

i sort of understand why they would do this.

example:

order a retail drive. you get it in full packaging, nice box, protected, etc. seagate packed it and knows how it is protected.

order an OEM from newegg. it shows up in an anti-static bag. seagate has no control over shipment packaging/protection quality, etc. this could result in damage in shipping (that may not be apparently immediately) or influence MTBF.

just a thought.

eGoCeNTRoNiX · Post by **eGoCeNTRoNiX** » Fri Dec 12, 2008 1:52 pm

Agree with both of you.. But I have still to this day NEVER had a Seagate drive fail on me.. Ever.. Don't know if I'm just lucky of what..

eGo

b-man1 · Post by **b-man1** » Fri Dec 12, 2008 1:53 pm

oh...now you said it. now you're doomed!

eGoCeNTRoNiX · Post by **eGoCeNTRoNiX** » Fri Dec 12, 2008 2:11 pm

b-man1 wrote:oh...now you said it. now you're doomed!

Damn You! Don't Do That!!!

I have full trust in SeaGate! *goes to do thorough drive tests on all his mission critical rigs* Bastage

eGo

ZYFER · Post by **ZYFER** » Fri Dec 12, 2008 3:35 pm

I just had my first Seagate drive die on me about a week ago. Behold the power of Raid. WD drives are another matter, they seem to drop as fast as a cocaine addict who just dropped their stash.

Key Keeper · Post by **Key Keeper** » Fri Dec 12, 2008 6:05 pm

Looool My WD are 4+ years and still quiet....(knocks on wood)

nexus_7 · Post by **nexus_7** » Fri Dec 12, 2008 7:28 pm

what ever they have all gone up and down over the past 10 years or more. went from 5 to 3 to 1 to 90 to 3 to 5 and all over the place.

Greg

Post by **FlyingPenguin** » Fri Dec 12, 2008 10:32 pm

The price difference between an OEM and a Retail Segate drive from NewEgg is maybe $5 - $10 most of the time. I ALWAYS buy retail. I don't like the way they ship OEM drives.

Key Keeper · Post by **Key Keeper** » Fri Dec 12, 2008 11:10 pm

FlyingPenguin wrote:The price difference between an OEM and a Retail Segate drive from NewEgg is maybe $5 - $10 most of the time. I ALWAYS buy retail. I don't like the way they ship OEM drives.

^^^ What he said. I got a BSOD tonight after popping off about my hdd and it says it was caused by NTFS.sys.....what are the chances...?

normalicy · Post by **normalicy** » Sat Dec 13, 2008 12:28 am

Well I know one thing, the last two OEM drives that I bought were both packed in a way that I can only imagine would destroy the drives (up against the side of the box with a bit of bubbles holding them there, Thanks Newegg!). Fortunately, both are still working after a year.

ZYFER · Post by **ZYFER** » Sat Dec 13, 2008 7:55 pm

FlyingPenguin wrote:The price difference between an OEM and a Retail Segate drive from NewEgg is maybe $5 - $10 most of the time. I ALWAYS buy retail. I don't like the way they ship OEM drives.

Where at? I checked Newegg, they only seem to have OEM drives...

The issues with Seagate's 1.5TB drives was a firmware issue. Seagate made it so hard to get it, requiring you to contact support and they would send it by email... Newegg now has it available on their website.

Post by **FlyingPenguin** » Sat Dec 13, 2008 9:47 pm

Zyfer: Any time I need a drive I do a search on NewEgg first. I usually see OEM and retail drives - not for all of them but most of them come in both flavors. Unless there's some incredible discount that week on the OEM drive the price difference isn't all that much normally.

ZYFER · Post by **ZYFER** » Sun Dec 14, 2008 5:26 am

Yeah, I am just saying, I was just looking at Newegg, they have nothing but OEM for Seagate.

For the warranty, I think it is Seagate trying to push their ES model drives. People don't buy them as they cost more and there is nothing definitive about a difference.