New computer Win XP not recognizing IPOD?

Sennaha · Post by **Sennaha** » Sat Aug 19, 2006 12:45 pm

I have a newly built PC with XP sp2, and I cannot get my computer to recognize my IPOD. I tried every 1394, and usb on my computer. I just installed the newest Itunes version. I am trying to run a new Ipod setup downloaded from apple, and XP gives me big problems: Unknown version, file is corrupt, etc. This is the biggest pain in my a#$. All of my other computers have no problem. I also went to apple's site and tried the 5 r's. Any suggestions out there?

Sennaha · Post by **Sennaha** » Fri Aug 25, 2006 7:53 am

In addition, I think it may be my HP Win XP Pro SP2 Disc. I used this disk to install on my resurrected HP. The only thing left to the HP computer is the Floppy drive. Does anyone know what diifferences HP WIn XP Pro has with the Microsoft stock disc?

Post by **FlyingPenguin** » Fri Aug 25, 2006 4:36 pm

All manufacturers use a standard OEM WinXP CD. At most there may be a few customized things like the company logo in the wallpapers, and sometimes it's BIOS-locked so it only installs on that manufacturer's computers.

Sennaha · Post by **Sennaha** » Fri Aug 25, 2006 5:43 pm

So, I guess you are saying I am at square one? This is driving me nuts. I put the IPOD in disk mode, out of disk mode, restarts, re-installs, etc. It plays great, doesn't lock-up, plays video, but it is not recognized by my computer. Not in Device Manager, not in admin tools nothing. No noise when I plug it in. The IPOD does turn on though when I plug it in, but only to take a charge.

Post by **FlyingPenguin** » Fri Aug 25, 2006 5:55 pm

Did you install ALL the drivers for the HP? I suspect you're missing something. Most important are the chipset drivers. They need to be installed first, otherwise other devices don't work properly.

You should also download the latest drivers from HP's website.

Sennaha · Post by **Sennaha** » Fri Aug 25, 2006 10:07 pm

Well the HP Win XP disc says SP2 on it already. I updated all Microsoft Win XP drivers through Windows Update. I updated my BIOS and NVidia Chipset from my ASUS A8N32 SLI Mobo. If I go to get these drivers from HP, will it negate my present updates?

Sennaha · Post by **Sennaha** » Fri Aug 25, 2006 10:21 pm

Technically, my PC isn't a Hewlett Packard. I just have Win XP Pro SP2 installed from my original HP Operating System CD. Why would it effect only my IPOD and not any other USB controlled device?

eGoCeNTRoNiX · Post by **eGoCeNTRoNiX** » Fri Aug 25, 2006 10:30 pm

Have you tried using a different USB cable?

Post by **FlyingPenguin** » Fri Aug 25, 2006 11:10 pm

Whatever your PC is, if it was made in the last 4 years you almost certainly need to install chipset drivers for it to work properly. Forget the lame-ass generic featureless drivers through Windows Update - they won't do anything for you.

If it's an OEM system, go to the manufacturer's website. If it's a custom system, go to the mobo manufacturer's website.

My suspicion is that the iPod uses a feature of USB that is not used by the other devices you've tried.

You have to at least eliminate the possibility it's the chipset drivers. Process of elimination.

Sennaha · Post by **Sennaha** » Fri Aug 25, 2006 11:40 pm

Yes, I updated the NVidia chipset to the most current for my MOBO. Sidenote I just hooked up my wife's IPOD to my computer via USB, nothing same as my IPOD. Her's is 4th gen. no pics or video, mine is 5th gen video. I attached her IPOD through 1394 wire, BINGO all works as is should. I get the audible ding, and it is recognized in Device Manager etc. 5th Gen. IPODS are not 1394 compatable. I tried and my IPOD knew it was hooked up via 1394 via screen saying so. So where am I? USB ports work for printer, jumpdrive, Wacom Tablet, etc. Just not IPODS. Since I have the most current NVidia 4 Chipset driver is there anything else I can do?

Sennaha · Post by **Sennaha** » Fri Aug 25, 2006 11:58 pm

I went on NVidia's site and it said this about NForce 4 Driver. I do have SP2 with all updates though. This would definately explain what is going on though. I can I tell if USB 2.0 isn't really USB 2.0? I do have it enabled in the BIOS and it is set USB 2.0 enabled and fullspeed or highspeed. IPODS are not recognized USB 1.1.

Installation Notes:

Windows XP users must install Service Pack 1, at a minimum, prior to attempting to install this package. Failure to do so will result in the inability to support USB 2.0.
Installation of DirectX 9.0 or higher is required in order to use NVMixer.
Release Notes:

General compatibility fixes for nForce4 SLI Intel Edition motherboards.
Windows XP Driver Versions:

Audio driver version 4.62 (WHQL)
Audio utility version 4.51
Ethernet NRM driver version 4.82 (WHQL)
Network management tools version 4.88
SMBus driver version 4.45 (WHQL)
Installer version 4.78
Legacy PATA RAID driver version 5.52
IDE SATARAID driver version 5.52 (WHQL)
IDE driver version 5.52 (WHQL)
RAIDTOOL application version 5.52

Post by **FlyingPenguin** » Sat Aug 26, 2006 12:07 am

Oh heck, if you have an NForce mobo you MUST install the nForce mobo drivers.

ZYFER · Post by **ZYFER** » Sat Aug 26, 2006 9:53 am

I suggest you get the chipset drivers from the manufacturer's website of your motherboard as loading the ones from Nvidia's site can cause problems as manufacturer's tend to use different audio chipsets.

Post by **FlyingPenguin** » Sat Aug 26, 2006 10:21 am

What Zyfer said. Also some mobos might not be compliant with the latest generic nForce drivers so play safe and get the drivers from the mobo manufacturer.

Sennaha · Post by **Sennaha** » Sat Aug 26, 2006 12:17 pm

I have two IPODS, One 4th Gen., and One 5th Gen. The Fourt Gen. IPOD isn't recognized by USB, but when I plug it via FireWire (1394) it works perfectly. 5th gen. IPODS are not fortunate enough to be recognized by Firewire (1394), thus I am out of luck until I find a way for my computer to recognize my IPOD via USB. I updated all Mobo NVidia drivers, and BIOS. I have a total of 8 USB sockets. 4 on the Mother Board, 2 on case, and 2 Gaming USB's attached to Mother Board. In the BIOS I have all 2.0 USB enabled. I did all of Apple's suggestions from the Apple Internet site. The IPOD works great, just not able to get it recognized via USB. Also when I did the IPOD check the USB portion said it was OK. Again the Operating System is WinXP Pro SP2, Motherboard ASUS AN832-SLI Deluxe, and all USB ports work with printer, Jumpdrive, and Wireless Ethernet Adapter.