dell 2000fp monitors

VooDoo · Post by **VooDoo** » Fri Aug 25, 2006 9:52 am

does anyone have one of these,

mine 2000fp died a few weeks ago

i dont even get that no single floting thing

i was wondering if its worth fixing, i got 2 years out of it

right now im using a 13" crt, and it hurts

me

Post by **FlyingPenguin** » Fri Aug 25, 2006 3:19 pm

Call Dell tech support. Most of their monitors have a 3 year warranty. Some have 4. The monitor warranty is NOT tied in to the system warranty if you bought it in a bundle.

Dell usually does an advanced RMA - they'll send you the replacement monitor right away and you send back the old one in the same box the new one comes in.

VooDoo · Post by **VooDoo** » Fri Aug 25, 2006 3:27 pm

but i got it from someone here, not from dell

me

eGoCeNTRoNiX · Post by **eGoCeNTRoNiX** » Fri Aug 25, 2006 3:29 pm

I'd still go to the website and enter the service tag and see what they say. We RMA dell monitors all the time at work and they never ask who you are.

VooDoo · Post by **VooDoo** » Fri Aug 25, 2006 3:49 pm

service tag ??

edit: there is not one on the back of it, and everyware i went

for support. they asked for the service tag

me

Post by **FlyingPenguin** » Fri Aug 25, 2006 4:39 pm

Okay, first of all you don't necessarily have to be the original owner. Second, there is not always a service tag number (you should look and make sure though, it's a small black sticker.

Up until a few years ago, if you didn't buy the monitor bundled with a pc, it didn't have a service tag number. Now they all do.

I'd call Dell, give them the serial number, and ask them if it's under warranty.

VooDoo · Post by **VooDoo** » Fri Aug 25, 2006 4:50 pm

thanx FP

me

VooDoo · Post by **VooDoo** » Sun Sep 03, 2006 8:42 pm

update:

there asking for a Express Service Code

witch i dont have, so i think im sol

me

Post by **FlyingPenguin** » Sun Sep 03, 2006 10:42 pm

Call them and talk to them. If you bought your monitor alone without a PC then it's not unusual not to have an express service code. Just call them and tell them when you bought it and go through the routine. Might still be covered.

VooDoo · Post by **VooDoo** » Sun Sep 03, 2006 10:56 pm

i did call them, i need to transfur the owner ship

from the guy that i got it from to me

but he has not been here sence 2004

i sent him an email but no reply

me