Comp won't read keyboard at boot

tunis5000 · Post by **tunis5000** » Sun Jul 18, 2004 6:20 pm

Not my comp, guy at work... I looked at it and when it boots it says keyboard error, trying to get into the BIOS is impossible, couple seconds later it just says boot disk error or something and that's it, can't do squat. First I thought it was just his HD but since it won't read the keyboard I told him his motherboard is probably FUBAR and to take it to where he bought it cuz it's still under warranty.

Just reaching out there to see if anyone has any other ideas but I'm pretty certain it's a major hardware malfunction...

Shadow250 · Post by **Shadow250** » Sun Jul 18, 2004 6:49 pm

try a different keyboard?

Post by **FlyingPenguin** » Sun Jul 18, 2004 7:34 pm

Yes, try another keyboard. The keyboard electronics and the hard drive controller have nothing to do with each other, so there's no reason to say the mobo's fubared yet.

Is it a USB keyboard? Could be his CMOS got reset (maybe weak battery) and it won't recognize the USB keyboard until you turn on legacy USB support in BIOS. That might also explain why it doesn't see the hard drive.

Reaching here, but you need to test one thing at a time. Start with trying another keyboard (make sure it's a PS/2 keyboard).

tunis5000 · Post by **tunis5000** » Sun Jul 18, 2004 10:05 pm

Sorry, forgot to mention that we already tried other keyboards, PS/2 included...

Post by **FlyingPenguin** » Sun Jul 18, 2004 11:32 pm

Try resetting the BIOS. But I'm running out of ideas.

TheSovereign · Post by **TheSovereign** » Sun Jul 18, 2004 11:41 pm

clear the cmos and make sure your not plugging into the mouse port

tunis5000 · Post by **tunis5000** » Mon Jul 19, 2004 1:34 pm

I'm not going thru that trouble for a comp under warranty, told him to to take it in, thanks anyway...