Anyone run into this problem with Acrobat?

[FlyingPenguin]

Win98SE system. Doesn't matter what version of Acrobat (tried 4, 5, 6).

Acrobat pauses for a LONG time when you load a PDF file (local or in-browser - doesn't matter). We're talking a minute or more. The pause occurs while it's loading all the plugins. Usually pauses longest for the WEBPDF.API and WEBLINK.API plugins.

Tried the following:

- Uninstaller/Re-installed Acrobat countless times, all different versions
- Update from IE 5.5 to IE 6
- IE Security settings are all on default
- Tried disabling in-browser features in Acrobat
- Tried deleting the two API files mentioned above (Acrobat locks up when you do that).

System is clean. No spyware, no viruses, only the essentials running in startup.

A format/clean install is NOT an option. Client has a proprietary app installed and does not have an installation disk for it.

Done some research on Google but nothing that's panned out.

Kind of stumped on this one.

[Gand1]

Just out of curiosity it WordPerfect on that PC?

[FlyingPenguin]

Don't think so.

I have found a FAQ on Acrobat's site that says it could be related to printer or video drivers. Need to try updating them.

[Gand1]

Hey FP,

did you try this?

Increase the size of Windows' paging file. Seems Adobe needs a bit more to initialize properly.

[wvjohn]

one of my work pcs is a p3 500 running win98 and is very slow 256mb of ram - it has lots of other stuff installed - a minute to load a 40-50 page pdf file is about right on this rig

[DoPeY5007]

how many fonts are installed, the more on the PC the longer the load time

[FlyingPenguin]

I'll check the number of fonts, but I doubt this system has anything except the default set.

ANY PDF - even a 5K one, takes 1 minute or more to load. The process stalls while it's initializing some of the plugins.