DOH!!! my plextor just died...

Buzz · Post by **Buzz** » Wed Dec 20, 2000 5:26 pm

My UltraPlex 32 seemed fine the other day... today it just won't work. I load a new disk and nothing, absolutely nothing happens..

It doesn't light up or spin up... just DEAD. the power led is on though...

plucky duck · Post by **plucky duck** » Wed Dec 20, 2000 7:35 pm

motor's dead probably? still under warranty?

Frost · Post by **Frost** » Wed Dec 20, 2000 8:48 pm

Yeah. Try to RMA it if still under warranty. If not theres always the "by new one, give back old one" routene.

Frost.

Splitfire · Post by **Splitfire** » Wed Dec 20, 2000 8:58 pm

I love the honesty on this board

Frost · Post by **Frost** » Wed Dec 20, 2000 9:02 pm

I never said that it was the best solution morally, but hey it works and Plextor should have to pay for it when there stuff breaks. Just like any other company.

pHaestus · Post by **pHaestus** » Wed Dec 20, 2000 9:10 pm

The only products I would say do that to are Smart and Friendly and 3dfx. Not your fault that they went under and refuse to support their products....

Buzz · Post by **Buzz** » Thu Dec 21, 2000 3:07 am

don't think it's the motor... the yellow light is on... but when u load a disk the green should come on... meaning he knows he got a disk in and will check it. But it don't... he doesn't do anything except the yellow light

And it is eeeh... about 3 years old... so i guess a new one is required.

MK888 · Post by **MK888** » Fri Dec 22, 2000 1:17 am

I had a simillar problem w/my plextor burner. It cost me $100 bucks to repair/$30 to ship, and a month without my drive. In retrospect, I should have just bought a new one...it is only a 4x burner (although SCSI)