MS Office 2K stopped working...

RubberDuckie · Post by **RubberDuckie** » Sun Feb 10, 2002 7:10 pm

OK...
I am running XP with Office 2000.
When I run any Office Application after 15 seconds...it just closes.
Front Page, Word, Excel...

They have been working on this computer under this install for over 2 months now ...
Any suggestions?

Executioner · Post by **Executioner** » Sun Feb 10, 2002 7:27 pm

Sounds like a virus. If you run a virus checker and nothing comes up, then you can do a repair installation. I've had to do this just last month for Excel.

RubberDuckie · Post by **RubberDuckie** » Sun Feb 10, 2002 7:32 pm

I run norton 2001 antivirus all the time.
got nothing on full scan

Post by **FlyingPenguin** » Sun Feb 10, 2002 8:21 pm

Can't hurt to do a re-install and then select REPAIR instead of actually doing an install. Maybe something overwrote a DLL.

RubberDuckie · Post by **RubberDuckie** » Sun Feb 10, 2002 9:05 pm

Reinstall did not fix the problem
Guess I will try an uninstall then reinstall

Its acting as if my license is expired and its kicking me out.

Well Crap.....that didnt work eather.
Im open to suggestions.
I click the icon...the program starts....5-10 seconds go by...and the program is gone.

Post by **FlyingPenguin** » Sun Feb 10, 2002 11:02 pm

Did you install any other Office products recently? I installed Visio XP the other day and it nuked my Office license.

Do a search on the MS Knowledgebase - I find these sort of problems are usually well documented: http://search.support.microsoft.com/

vwkess · Post by **vwkess** » Mon Feb 11, 2002 7:58 am

Try applying the latest msjet update and also the mdac update; quite often fixes goofy Office problems. Also are you patched to SR2?

tunis5000 · Post by **tunis5000** » Mon Feb 11, 2002 1:41 pm

Same thing happened to me back when I was using Win98SE... nothing I did fixed it. Good thing I just got XP, and well with a new OS install of course it worked again... hope it doesn't come to that for you...

RubberDuckie · Post by **RubberDuckie** » Mon Feb 11, 2002 10:03 pm

Just gave up and reformatted...
it was about that time anyways