Malwarebytes causing some Win7 PCs to freeze

Discussions of applications and operating systems and any problems, tips or suggestions. Win XP, 9x/2k, Linux, NT, photo editing, Virus/Spyware help
User avatar
FlyingPenguin
Flightless Bird
Posts: 28627
Joined: Wed Nov 22, 2000 11:13 am
Location: Lady Lake, Florida
Contact:

Malwarebytes causing some Win7 PCs to freeze

Postby FlyingPenguin » Wed Jan 09, 2019 7:24 pm

I have at least one client who has this problem. We were scratching our heads last week wondering if her mobo was failing.

https://forums.malwarebytes.com/topic/2 ... zelock-up/

Workaround for now is to uninstall, and install an older version and then disable auto updates until they can fix the issue. Instructions and download link are in that article linked above under "Workarounds".
- "It appears that he might do the right thing, but only when supervised and cornered like a rat." – Louisiana Sen. John Kennedy

Image

User avatar
Executioner
Life Member
Posts: 8874
Joined: Wed Nov 22, 2000 11:34 am
Location: Woodland, CA USA

Re: Malwarebytes causing some Win7 PCs to freeze

Postby Executioner » Wed Jan 09, 2019 7:46 pm

Hum...that is strange as I have 5 pc's running it with win7 with no issues to report.

User avatar
FlyingPenguin
Flightless Bird
Posts: 28627
Joined: Wed Nov 22, 2000 11:13 am
Location: Lady Lake, Florida
Contact:

Re: Malwarebytes causing some Win7 PCs to freeze

Postby FlyingPenguin » Wed Jan 09, 2019 7:50 pm

You using Premium? I think it would only be Premium because otherwise it's not running in the background all the time.
- "It appears that he might do the right thing, but only when supervised and cornered like a rat." – Louisiana Sen. John Kennedy

Image

User avatar
Executioner
Life Member
Posts: 8874
Joined: Wed Nov 22, 2000 11:34 am
Location: Woodland, CA USA

Re: Malwarebytes causing some Win7 PCs to freeze

Postby Executioner » Wed Jan 09, 2019 10:10 pm

Yes premium.

User avatar
FlyingPenguin
Flightless Bird
Posts: 28627
Joined: Wed Nov 22, 2000 11:13 am
Location: Lady Lake, Florida
Contact:

Re: Malwarebytes causing some Win7 PCs to freeze

Postby FlyingPenguin » Thu Jan 10, 2019 1:31 am

I know Malwarebytes is a bit puzzled. It's only on a few Win7 PCs. They are asking people with the issue to send them data dumps of a utility they have to see if they can figure it out.
- "It appears that he might do the right thing, but only when supervised and cornered like a rat." – Louisiana Sen. John Kennedy

Image

User avatar
psypher
Senior Member
Posts: 439
Joined: Sun Nov 02, 2014 1:05 pm
Location: Marietta

Re: Malwarebytes causing some Win7 PCs to freeze

Postby psypher » Thu Jan 10, 2019 10:03 am

Yikes, I have a client with probably 100+ desktops, many on Windows 7 running Malwarebytes. He's been hit a couple times with Emotet and another in the past few months. This would be icing on the cake if they start to freeze cause of Malwarebytes.


Return to “OS / Software Forum”

Who is online

Users browsing this forum: No registered users and 1 guest