ever have a cable modem go bad?

RubberDuckie · Post by **RubberDuckie** » Mon Feb 17, 2003 10:54 pm

Im having some strange internet problems lately.
It is almost like I lose my DNS every 5-10 minutes but it will come back.
I say the DNS because I can always hit a website with the IP but in the times of "black out" I can not with the domain name.
I just thought it was my internet ISP until I tried resetting my modem in these times and the problem is resolved. No one else in my neighborhood is having these problems.
It affects every computer on my network behind my modem.
I have tried several DNS servers and the problem still happens.

I have not tried connecting my computer directly to my cable modem yet to rule out the router.
I have a toshiba cable modem and a netgear RT314 if that helps
feel free to ask questions if I did not make my problem clear.

Thanks,

renovation · Post by **renovation** » Mon Feb 17, 2003 11:01 pm

have you caled your provider and had them try and reflash your modem ?

PreDatoR · Post by **PreDatoR** » Tue Feb 18, 2003 7:53 am

ya i've had 2 of these wonderful motorola surfboard modems die on me... definately call your cable company and have them get a tech out there...

fearfox · Post by **fearfox** » Tue Feb 18, 2003 11:01 am

i had same problem, connection in and out, i called my cable provider and it took about 4 freaking hours to finnally send a tech to come look at the problem and when he came he fixed couple of wiring on the cable box and everything was set to go and have never had problem ever since.

Schwartz · Post by **Schwartz** » Tue Feb 18, 2003 4:24 pm

I would think that if your modem is croaking it would be all or nothing. Not just oh I'll not let port 53 through but 80 is ok, the modem is a bridge. Although stranger things have happened.

You really aren't going to know until you hook that sucker directly up to a PC. From what you say I think the router sounds more suspect than anything.

Judg3 · Post by **Judg3** » Tue Feb 18, 2003 6:32 pm

Oi, this topic got me worried. I'm experiencing net dropout for 5 minutes or so 2-3 times a day. Was thinking it was my cable service (Charter), so I'm waiting for my DSL kit to come in the mail. I sure hope its not my cable modem or (even worse) my router.

b-man1 · Post by **b-man1** » Tue Feb 18, 2003 8:27 pm

i had connectivity problems consistently....2-4 times per night and it was the router, not the cable modem. i updated the firmware and problems were solved.

TheBattousai · Post by **TheBattousai** » Tue Feb 18, 2003 9:52 pm

I had a problem with the first cable modem I had, which if i remember correctly was a Toshiba. I think I heard somewhere that they aren't the best and have had a tendency to go bad. Are you leasing your modem from your provider, cause if so see if they can just come and replace it. I now have an RCA and I rarely have problems with it.

RubberDuckie · Post by **RubberDuckie** » Tue Feb 18, 2003 10:42 pm

Well I own the modem so my cable provider will not fix the modem if that is the problem.
I dont mind buying a new modem ... but I would hate to buy one and it not be the problem.

I hooked the PC directly to the modem and this is what I got:

but I could not surf at all that way.
Shouldnt the DNS show up?
Im stumped.

renovation · Post by **renovation** » Tue Feb 18, 2003 10:46 pm

im using the same modem and your gateway should show up !