PCA Forums

have Norton antivirus 2004 i installed it on my computer 2 bc i have to format my hd 2 and now i got a new hd and i formated and everthing, went to install norton installed it went to activate it and it says A8KEY ABUSE i'm guessing that i can't activat it no more so i tryed activation by phone put all the number in and got kicked off. so what can i do???

My suggestion is to dump NAV 2004 and use NAV 2003 or AVG anti virus. To many bad reports on NAV 2004.

i don't have 2003 i have 2004 and 2000, with 2003 do you have to activate for the softwear 2 work

NO activation on 2003. You install it and it works for a year. Then at end of year Symantec wants $20 to continue receiving updates for another year. If you dont pay it the software will work but you wont be able to get the updates.

NAV 2002 was the BEST version they ever made, and I tell all my customers who own it to keep using it until it's no longer supported. Every version after 2002 has been a code bloated buggy P.O.S.

In 2004 they introduced WinXP-type activation (it's locked to a specific computer).

However, if you actually own 2004 and you're re-installing it on the same machine it was originally activated on, you have every right to be able to re-activate it. I would call tech support.

how do i do that without paying

how do i do that without paying

You can email tech support. They don't charge for that.

Also check out their FAQ - it's pretty extensive. Has to be a simple way to re-activate if it's installed on the same computer.