PhoenixNet on Phoenix / Award BIOS

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Socalgal
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PhoenixNet on Phoenix / Award BIOS

Post by Socalgal »

I've searched by keyword: PhoenixNet and didn't see it, so I'm posting this for everyone's FYI. I don't like it and maybe you won't, either.

I've linked to the thread in our forum so you can read it, and anyone can feel free to post the info on the mobo makers here if it will make it easier for those interested to contact them. Here's the general gist of it (c&p'd from the the first post).
Reposted from the Fred Langa's newsletter. Sorry about the crummy formatting. I didn't have time to fix it all.)
Oh No! *Hardware-Based* Phone Home Apps!

It's true: Phoenix, the BIOS people (they make the Phoenix and Award BIOSes), recently launched PhoenixNet, which will work with an
advertising-based phone-home app built right into the hardware of your PC. Although the announcement is couched in careful terms, the gist is clear. "...system builders and resellers... can use PhoenixNet's
services to distribute... products and services to millions of users."
Millions of captive users, that is.

According to the PhoenixNet site:

The PhoenixNet Internet Launch System (ILS) is a patent-pending technology built into the firmware of your PC.
PhoenixNet's technology resides safely within ROM (Read Only Memory). PhoenixNet is activated automatically at the initial launch of your new PC....

Once running, the PhoenixNet software will use your Internet connection to force-feed you downloads, advertising, "sites to see," and support services. The PhoenixNet utility apparently integrates with Windows; it's controlled--- if that's the word--- via a system tray applet.

However, because at least some of this code is operating at the firmware/BIOS level, it's possible for this code to run "below the
radar" of the OS or of local desktop firewalls. It could be difficult to know just what this code was doing, or when it's doing it.

Why is Phoenix doing this? The PhoenixNet site (http://home.phoenixnet.com/about/index.html )
spins it one way:

New and experienced users alike face some tough hurdles whentrying to get running on a new computer. From connecting to
the Internet to learning about and managing their PC. How do they get started? ... Now, thanks to PhoenixNet, the solution is only a mouse click away. Save time and effort by using PhoenixNet built into the PC.... PhoenixNet services can be individually customized to meet the needs of any user. This service continues over the life of the PC. And it's free.

But despite this happytalk explanation, to me this doesn't look like an impartial third-party advisor to end users, but rather an advertising vehicle. The PhoenixNet site says, "... we select the best providers of
these products and enter into partnerships with them in order to provide these tools directly through our network," To me, this sounds like: "Vendors pay us, or give us a cut of their action, to get their stuff
listed on PhoenixNet."
PhoenixNet may be hard to avoid: A number of motherboard makers have already agreed to start using PhoenixNet: They include AOpen, Chaintech, ECS, EpoX, Giga-Byte, Jetway, Legend-QDI, MSI, Soltek and Zida.

For biased info on this, see the PhoenixNet FAQ at http://home.phoenixnet.com/about/index.html#fre ; for third-party,
independent views, see Steve Gibson's GRC newsgroup on 'spyware" Point your usenet/newsgroup reader at news.grc.com, and join the grc.spyware discussion.

The thread is here and the list of mobo mfrs in cahoots with PhoenixNet is listed by me on page 2 of the thread.
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Post by sbp »

Thanks for bringing this to our attention <b>Socalgal</b> :)

I heard about this a while and thought it was shelved. Its bad enough ads are being shoved down your throat but its also spying on you. <A href="http://home.phoenixnet.com/boards/index2.html" target="_new">And every single mobo maker is in cahoots with PhonexNet</a>.
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Post by smb »

I hate that Phoenixnet bios, it's stupid.
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Socalgal
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Post by Socalgal »

From the latest LangaList Standard Edition (2001-07-02)


Image

NOTHING good about this technology, it seems!

More PhoenixNet News--- Almost All Bad!

More and more readers have been experimenting with their PhoenixNet-
equipped systems, and so far not one has has reported good results.

PhoenixNet, you may recall, is a low-level "phone home" app built right
into the PC system hardware in some PCs that ship with the popular
Phoenix brand BIOS. (See
http://search.atomz.com/search/?sp-q=ph ... sp00000000 )
That's bad enough, but readers
are reporting that the PhoenixNet-equipped BIOS also slows their systems
down, even if the "phone home" actions are turned off!
Most of the notes I'm getting are along these lines, from reader John
Laidler:

I use this computer to run audio recording software, Cakewalk
ProAudio, which can be quite CPU hungry. The program
incorporates a CPU performance meter, and I was hoping to see
an improvement in this when I installed the GigaByte
motherboard and a faster processor (up to 633 from 400 Mhz).
But I was disappointed to see the CPU meter running just about
the same on most of my recording projects.

After reading [about PhoenixNet] and downloading and
installing an older non-PhoenixNet BIOS, I found significant
improvements in CPU usage projects previously using around 70%
of CPU were now showing 50%. Admittedly, Cakewalk's CPU meter
is not a standard benchmark, and, as you say, this may be an
issue with this particular motherboard/BIOS combination.

There is nothing in my motherboard manual about PhoenixNet,
and I couldn't find any setting in the BIOS settings for
switching it off. (Apparently some motherboards, e.g. IWill,
have such a switch.) Since my computer has no modem or
internet software I assumed the PhoenixNet thing would have no
impact.

I came across some discussion of the security issue here:

http://www.dslreports.com/forum/remark,826520;root=security,1;mode=flat

but haven't seen anything said about possible performance
hits. There's also an interesting article at

http://www.theregister.co.uk/content/2/19992.html .

Reader Rick Parker had his own share of problems, but did encounter one
glimmer of hope for people stuck with these BIOSes:

I'm emailing regarding the topic of phoenix net, and the
results really suck with it enabled.... Several programs are
not capable of running such as firewalls, protection software,
go back, restore, etc.. they will not run with [PhoenixNet]
installed.... Some motherboards have a dip switch to
disengage, but I'm using a Asus k7 with kia133 chipset mfg by
Lucky Star and there was no such option. But after going to
the motherboard web site, contacting the techs, they DID offer
a updated BIOS upgrade (a new one, not old) to REMOVE
PhoenixNet completely! I know many don't like doing BIOS
flashes, but they made the software easy to use: Once
downloaded, it basically ran itself.

With the growing amount of bad press and user feedback, maybe PhoenixNet
will sink back into its ashes. 8-)


Again, I urge those who agree this is not a good thing to write to your (and other) mobo mfr/s and PhoenixNet and maybe we CAN kill it! I've gathered and listed all the contact info here
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