PCA Forums

anyone here do a setup of AT&T DSL and had it work with out calling AT&T !
i have tryed 3 diffrent home set ups .and all three times at&t had to send out there service techs to the home .becouse there equipment has not worked or come with everything needed to make there system run .

I have done it a few times

Even before there was a such thing as a self install

What keeps going wrong?

it wont sink up -2 out of 3 of the install after all the line filters are installed .the companys sent out a tech and he had to put a filter on the main line hub in the home . the other one was a dual line setup and a office .im not 100 sure what there installer repaired .

Well the do-it-yourself filters usually work fine assuming you have a good signal levels and good wiring. Whenever you have a weak signal problem, the DSL installer comes back and installs a "home run": they put a filter out in the main junction box outside and then use a dedicated pair of wires for the DSL modem. What this does is guarantee more signal strength to the modem.

The problem is - even in new houses - the contractors tend to run the phone wiring in a large loop around the house instead of direct lines from each jack back to the box. Saves some time and money (less wire). Unfortunately this also adds line noise and weakens the signal if the DSL modem happens to be on a jack that's last on the loop (and thus has the most wiring to go through).

Sometimes all he does in the box is just cut the wires back and clean or replace the wire terminals in the box. Just a little bit of corrosion on the wires or the terminals can weaken the signal enough to cause the modem to lose sync.

I've never had a problem with the AT&T Installs.. I've done about 10.. Usually connect just fine, I ran into problems once setting up a wireless router, then once I figured it out, no problems since..

eGo

i think fp has it correct .that and i live in michigan were the weather can do a number on wires .salt in the air from winter road salting and corrosion. but if there service rep has to come out to repair and install .im in the clear and i happy .just pissed becouse i wasted time trying to make there equipment work.
i personal feel they should have a home install team. like the cable companys do .

I have had some problems setting up routers on AT&T . I can't remember all, but seems like I had to change it to ppoe and bridge the router or something. I've only done a couple.

Whenever I've added a router to AT&T's stuff I just had to change the routers IP from 192.168.1.1 to 192.168.0.2 or something of that nature and that seemed to make things work.

eGo

I've had phone filters go bad and raise hell with DSL, particularly those that go between a wall mount and a wall phone. Don't ask me why...