Comcast Bandwidth Capping?!!

donk · Post by **donk** » Mon Sep 22, 2003 5:24 pm

Earlier this month, a Philadelphia Comcast broadband subscriber got a letter from his service provider, telling him he'd been using the Internet too much.

Keith, who asked to keep his full name private, said he'd subscribed to the service for four years and never had a complaint before. Now he was being labeled a network "abuser."

Worse, he said, Comcast refused to tell him how much downloading was allowed under his contract. A customer service representative had told him there was no specific cap, he said, adding that he might avoid being suspended if he cut his bandwidth usage in half. But even then, the lack of a hard number gave Keith no guarantee.

Bah .. I'm thinking it mght be time to switch back to DSL.

Full story here: http://news.com.com/2100-1034_3-5079624.html

BillyGoat · Post by **BillyGoat** » Mon Sep 22, 2003 5:38 pm

eakes, guess i should be expecting a letter soon

nexus_7 · Post by **nexus_7** » Mon Sep 22, 2003 6:57 pm

unless it comes in the mail, I never check my comcast email. lol

that mean it doesnt count?

Greg

donk · Post by **donk** » Mon Sep 22, 2003 7:11 pm

I'm the opposite, I don't read any paper mail from Comcast. I get my invoice via e-mail.

Mike89 · Post by **Mike89** » Sat Oct 04, 2003 7:28 pm

Are you kiddin me? That's the craziest thing I ever heard. Get 24 hours a day, always on, internet (and pay through the nose) and then they tell you you're on the internet too much? I'd fight that one big time if I was that dude.

b-man1 · Post by **b-man1** » Sun Oct 05, 2003 12:13 am

the funniest (and saddest) is that many/all of the cable providers are upping the download speeds as a "free benefit"...but that doesn't mean much when they cap them!

"yippee...now i can hit my bandwidth cap in 20 days rather than 25!"

what REALLY sucks is that Road Runner through Time Warner has increased to 3Mbps down and 368Kbps up....but Charter still has a pathetic 128Kbps upload!!!!!