Random hardware disconnect noise
Posted: Sun Mar 27, 2016 7:39 pm
This has been driving me crazy for almost 2 months. I started thinking it was a mad motherboard.
My gaming system has been randomly - especially during gaming but also on the desktop - experiencing hardware disconnects. I hear the sound effect associated with a USB device being unplugged. Sometimes it would happen repeatedly.
When it did happen I would sometimes notice a hiccup in the game I was playing. Once the keyboard backlight went off and on, sometimes the mouse stopped responding for a half second. One time the monitor turned on and off.
Now even though this is the sound a USB device makes when unplugged, ANY hardware device turning off or being unplugged will cause this sound. Unplugging my Display Port monitor, for instance, will cause this sound.
The fact that it SEEMED to be affecting multiple devices was throwing me off, and I explored all kinds of things to try to remedy it: Upgraded my gaming PC from Win8 to 8.1 (needed to be done anyway). Installed the latest mobo drivers and firmware. Upgraded the Logitech mouse software. Uninstalled a variety of background apps. Disabled power management on all the USB ports. Even rolled the boot drive back to an image from August 2015. Nothing worked, and it kept getting worse. Often I'd be in a FPS game and I'd hear the sound and suddenly my character starts side-stepping like crazy.
I thought I had bad USB ports so I installed a spare Belkin 4 port USB PCI card and disabled the onboards, but no joy. Swapped out the keyboard (a Corsair K70), but that didn't help.
There is, sadly, NO WAY to tell what is being disconnected. These events aren't logged. Someone once wrote a utility to do this (I think maybe it was Winternals) but it doesn't work with Win8 and above. Someone really needs to write one.
For some reason it never occurred to me to swap out the mouse except as a last desperate measure. The mouse (a Logitech G400 gaming mouse) rarely stopped responding during these glitches, so it wasn't even on my radar. However when I started swapping USB ports I did notice that my mouse wouldn't play nice with a USB 3.0 port - it kept freezing. So I swapped it for the identical G400 on my workstation and SURE ENOUGH that was it. No more disconnects on the gaming PC, now I get hardware disconnect sounds on the workstation.
Sadly the G400 is no longer being made (I loved that mouse - should have bought a couple of spares) and the G400s that replaced it is also discontinued (and reviews implied it was made with "mushier" switches then the G400). After reading a lot of reviews it looks like the popular wired Logitech gaming mouse nowadays, without breaking the bank, is the G402. Unfortunately it doesn't have the three top buttons like the G400 did (they are on the side now), but I guess I'll adapt.
The G400 was a great mouse, and so was the MX518 it replaced. Hopefully I'll like the G402.
My gaming system has been randomly - especially during gaming but also on the desktop - experiencing hardware disconnects. I hear the sound effect associated with a USB device being unplugged. Sometimes it would happen repeatedly.
When it did happen I would sometimes notice a hiccup in the game I was playing. Once the keyboard backlight went off and on, sometimes the mouse stopped responding for a half second. One time the monitor turned on and off.
Now even though this is the sound a USB device makes when unplugged, ANY hardware device turning off or being unplugged will cause this sound. Unplugging my Display Port monitor, for instance, will cause this sound.
The fact that it SEEMED to be affecting multiple devices was throwing me off, and I explored all kinds of things to try to remedy it: Upgraded my gaming PC from Win8 to 8.1 (needed to be done anyway). Installed the latest mobo drivers and firmware. Upgraded the Logitech mouse software. Uninstalled a variety of background apps. Disabled power management on all the USB ports. Even rolled the boot drive back to an image from August 2015. Nothing worked, and it kept getting worse. Often I'd be in a FPS game and I'd hear the sound and suddenly my character starts side-stepping like crazy.
I thought I had bad USB ports so I installed a spare Belkin 4 port USB PCI card and disabled the onboards, but no joy. Swapped out the keyboard (a Corsair K70), but that didn't help.
There is, sadly, NO WAY to tell what is being disconnected. These events aren't logged. Someone once wrote a utility to do this (I think maybe it was Winternals) but it doesn't work with Win8 and above. Someone really needs to write one.
For some reason it never occurred to me to swap out the mouse except as a last desperate measure. The mouse (a Logitech G400 gaming mouse) rarely stopped responding during these glitches, so it wasn't even on my radar. However when I started swapping USB ports I did notice that my mouse wouldn't play nice with a USB 3.0 port - it kept freezing. So I swapped it for the identical G400 on my workstation and SURE ENOUGH that was it. No more disconnects on the gaming PC, now I get hardware disconnect sounds on the workstation.
Sadly the G400 is no longer being made (I loved that mouse - should have bought a couple of spares) and the G400s that replaced it is also discontinued (and reviews implied it was made with "mushier" switches then the G400). After reading a lot of reviews it looks like the popular wired Logitech gaming mouse nowadays, without breaking the bank, is the G402. Unfortunately it doesn't have the three top buttons like the G400 did (they are on the side now), but I guess I'll adapt.
The G400 was a great mouse, and so was the MX518 it replaced. Hopefully I'll like the G402.
