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dell 2000fp monitors
Posted: Fri Aug 25, 2006 9:52 am
by VooDoo
does anyone have one of these,
mine 2000fp died a few weeks ago
i dont even get that no single floting thing
i was wondering if its worth fixing, i got 2 years out of it
right now im using a 13" crt, and it hurts
me
Posted: Fri Aug 25, 2006 3:19 pm
by FlyingPenguin
Call Dell tech support. Most of their monitors have a 3 year warranty. Some have 4. The monitor warranty is NOT tied in to the system warranty if you bought it in a bundle.
Dell usually does an advanced RMA - they'll send you the replacement monitor right away and you send back the old one in the same box the new one comes in.
Posted: Fri Aug 25, 2006 3:27 pm
by VooDoo
but i got it from someone here, not from dell
me
Posted: Fri Aug 25, 2006 3:29 pm
by eGoCeNTRoNiX
I'd still go to the website and enter the service tag and see what they say. We RMA dell monitors all the time at work and they never ask who you are.
Posted: Fri Aug 25, 2006 3:49 pm
by VooDoo
service tag ??
edit: there is not one on the back of it, and everyware i went
for support. they asked for the service tag
me
Posted: Fri Aug 25, 2006 4:39 pm
by FlyingPenguin
Okay, first of all you don't necessarily have to be the original owner. Second, there is not always a service tag number (you should look and make sure though, it's a small black sticker.
Up until a few years ago, if you didn't buy the monitor bundled with a pc, it didn't have a service tag number. Now they all do.
I'd call Dell, give them the serial number, and ask them if it's under warranty.
Posted: Fri Aug 25, 2006 4:50 pm
by VooDoo
thanx FP
me
Posted: Sun Sep 03, 2006 8:42 pm
by VooDoo
update:
there asking for a Express Service Code
witch i dont have, so i think im sol
me
Posted: Sun Sep 03, 2006 10:42 pm
by FlyingPenguin
Call them and talk to them. If you bought your monitor alone without a PC then it's not unusual not to have an express service code. Just call them and tell them when you bought it and go through the routine. Might still be covered.
Posted: Sun Sep 03, 2006 10:56 pm
by VooDoo
i did call them, i need to transfur the owner ship
from the guy that i got it from to me
but he has not been here sence 2004
i sent him an email but no reply
me