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Windows XP update could cause support chaos
Posted: Tue Jun 29, 2004 7:07 pm
by FlyingPenguin
Let the fun begin...
http://www.computerworld.com/softwareto ... html?f=x10
The service pack, which will be downloaded automatically into many PCs through Microsoft's Windows Update service, could break current applications, disrupt networking setups and prompt nontechnical users to make PC configuration decisions that may be beyond their grasp.
Guess I'm going to have a busy month...
Posted: Tue Jun 29, 2004 11:21 pm
by MegaVectra
I am using a beta version of SP2 and have had no such problems.
Posted: Wed Jun 30, 2004 6:58 am
by FlyingPenguin
- Anyone on this board is a techie and will know how to answer questions from a firewall
- Anyone on this forum is also likely to keep their apps up to date, and if they're not, knows how to update them or install the latest version.
- The real problems will occur with small businesses running custom office management software. This software is generally not robustly written. Most of the doctors offices I have as clients have already gotten letters from their office management software providers instructing them NOT to install SP2.
- The other people with major issues will be computer neophytes - people who are not techies and have no idea how a computer works. They've been told all along that critical updates are a GOOD THING. There's going to be alot of them upset when a critical update makes something on their computer stop working.
More business for me, granted, but it's going to be "interesting".
I also need to familiarize myself with SP2 and haven't had time yet. Need to install it on a VMWare testbed next week and get up to speed on it.
Posted: Wed Jun 30, 2004 10:05 am
by darcy
Originally posted by FlyingPenguin
- The other people with major issues will be computer neophytes - people who are not techies and have no idea how a computer works. They've been told all along that critical updates are a GOOD THING. There's going to be alot of them upset when a critical update makes something on their computer stop working.
aye, i can relate to that, havin' had my system seriously FUBAR-ed w/1st attempt o' SP1 install. don't know when ~ or if ~ i'll e'en install SP2. but i've autoupdate set to prompt me 1st. i learned a v.* important lesson w/that SP1, ~ image!! or @ least back up. ignorance/hindsight = 20/20

.
Posted: Wed Jun 30, 2004 5:45 pm
by FlyingPenguin
DEFINATELY make a ghost image of your boot partition before upgrading. Even though SP2 will have an uninstaller and make a restore point but I wouldn't rely on it.
Better safe than sorry.
Posted: Wed Jun 30, 2004 6:12 pm
by darcy
Originally posted by FlyingPenguin
DEFINATELY make a ghost image of your boot partition before upgrading. Even though SP2 will have an uninstaller and make a restore point but I wouldn't rely on it.
Better safe than sorry.
word. that's one lesson i will ne'er* forget,,, coz i learned it the hard way.
Posted: Wed Jun 30, 2004 8:06 pm
by Karchiveur
Yeah.. Those are words to live by.. I've learned it more than once

not fun
Posted: Wed Jun 30, 2004 10:51 pm
by FlyingPenguin
Well I'm running SP2 on a VMWare testbed and here's the first issue that will cause me grief when clients install this thing:
I have NAV 2004 (full updated) installed on this testbed, which in theory should be fully SP2 compliant, yet the Windows Security Center is informing me that my Virus Protection status can't be determined.
Great, since 99% of my clients use NAV...

Posted: Thu Jul 01, 2004 9:07 am
by darcy
keep us updated, FP.
Posted: Wed Jul 07, 2004 11:07 am
by MegaVectra
Originally posted by FlyingPenguin
Well I'm running SP2 on a VMWare testbed and here's the first issue that will cause me grief when clients install this thing:
I have NAV 2004 (full updated) installed on this testbed, which in theory should be fully SP2 compliant, yet the Windows Security Center is informing me that my Virus Protection status can't be determined.
Great, since 99% of my clients use NAV...
That sucks for sure.
I did notice another new little thing. I have an external USB hub where nomally the power lights stay on when not in use. After applying SP2 the lights stay off until I plug a device into it.
Also, wireless connections are more user friendly.
Posted: Wed Jul 07, 2004 5:19 pm
by Busby
Originally posted by MegaVectra
Also, wireless connections are more user friendly.
Good cause the SP1 Wireless connection stuff sucks completely. It's mucho confusing and whatnot for anyone non-techie and some that are. I wonder if NetStumbler will be broken though.....