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cant access add or remove programs

Posted: Tue Jun 22, 2004 9:17 pm
by VooDoo
ok this time its not me

my uncle cant get into add or remove programs section of the CP

any ideas he is running 2000 and he has admin on it

me

Posted: Tue Jun 22, 2004 10:48 pm
by FlyingPenguin
See if there's anything else he can't get into. How about MSCONFIG? Task Manager?

There's some viruses that prevent you from running those apps.

Posted: Tue Jun 22, 2004 11:15 pm
by VooDoo
task man, yes he can

ms config, dont know

but he has no reasion to open it (that i know of)

me

Posted: Tue Jun 22, 2004 11:32 pm
by FlyingPenguin

Posted: Tue Jun 22, 2004 11:37 pm
by VooDoo
email sent to him

thanx

me

Posted: Wed Jun 23, 2004 6:14 am
by wvjohn
probably a virus - saw one like that not too long ago - can't reload av software when it's running,etc

Posted: Wed Jun 23, 2004 8:24 am
by VooDoo
Originally posted by wvjohn
probably a virus - saw one like that not too long ago - can't reload av software when it's running,etc


nope he scaned twice

me

Posted: Wed Jun 23, 2004 11:39 am
by The_Frapster
MIght be a corrupted file? Do a repair install on windows...?

Posted: Wed Jun 23, 2004 7:40 pm
by VooDoo
Originally posted by FlyingPenguin
How about MSCONFIG?


he cant get in to that as well

does 2k have msconfig of something =

me

Posted: Thu Jun 24, 2004 3:27 pm
by Absolut Talent
win2k does not have msconfig. You can download and install a program that does much of the same....

what antivirus program is he running? is it updated? make sure it scans the winnt/windows folder completely
check for spyware as well

Posted: Thu Jun 24, 2004 3:51 pm
by VooDoo
Originally posted by Absolut Talent
what antivirus program is he running? is it updated? make sure it scans the winnt/windows folder completely
check for spyware as well


norton and its updated

spyware yes he checked

its clean

me

Posted: Thu Jun 24, 2004 11:40 pm
by The_Frapster
Hmm, did he do a scandisk? Or chkdsk as windows calls it now.....

Posted: Fri Jun 25, 2004 12:01 am
by FlyingPenguin
Us this instead of MSConfig: http://www.mlin.net/StartupCPL.shtml

Use it even on WinXP, it's much better.

Posted: Fri Jun 25, 2004 6:21 am
by VooDoo
thanx all

but, he formated the drive it lastnight

oh well

me