PCA Forums

Posted: **Thu Aug 14, 2003 1:21 am**

what is shipping insurance?

What is shipping insurance use for?

and give an example

Posted: **Thu Aug 14, 2003 2:44 am**

Should be for loss or damage of your item/package.

USPS,
Example, I sold a collectable pinback button for about $50, I insured the package, The buyer said he never got it, I filed a claim with the post office and got $50 from the insurance and sent it back to the buyer. It cost me like $1.30 extra to insure that package. It also proved I did actually ship the button that was paid for buy the buyer since I had the insurance slip to show the buyer.

If you buy something like speakers and the box is kicked in on the side when it arrives and the speakers are broke, you would file a claim with the carrier (Fedex or Ups?) and they pay for replacement or whatever if the package is insured. I think it's automatically supposed to be covered for up to $50 or $100 anyway.
I got a box like that once, kicked it, but the speakers were fine, and another one that had a CDburner inside, and even that box had a hole in it, but again the burner was fine. So, I haven't had to file with Fedex or UPS yet.

The insurance covers damage in shipping (or lost packages).
It does not cover damage that may have been done before shipping. So if you buy something like a motherboard or video card and the package arrives nice and neat in good condition from the carrier (like UPS), but then you open the box and it looks like the motherboard box was run over by a forklift, that is not covered by shipping insurance since it was obviously done before it was packed

Also not sure about all of the companies, but with USPS I had a choice when I insured the package as to rather I was supposed to get the money or the person it was shipped to when I bought the insurance. In the case of the $50 pinback button, I sold it to the buyer and it was lost, had I had another exact same one I would have had the choice of replacing the lost button by sending a second one to the buyer and keeping the insurance money as payment for the second one, or sending the buyer back his $50 he paid for the first one.