new western digtal 120 gig SE & window xp
Posted: Wed Jul 23, 2003 1:36 pm
i took it to the pca lan and found it had problems -
here is what i was informed by western digital yesterday and its working now !
1ST- i had to run a low level format on it ! -zero the whole drive !
2ND - was told not to use anything but the formating software that came with this except to low level format it ! and the rest of the software on the factory supply disk has know bugs with windows xp and dont use them ! per a tech support call!
3RD - use windows xp to formate the drive !
4 th - i couldnt use there tranfer software becouse it wouldnt work to image a drive in windows xp !
so if i had norton ghost or any other 3 rd party imaging software id be fine !!!
be nice if they would add a insert in there paperwork to warn ya of these problems with with there hard drive
i was ready to return it to best buy but i got a fool on the phone and i had it longer then 14 days !
and to rma it would of taken i bet a month .
so i desided to call there tech center !
here is what i was informed by western digital yesterday and its working now !
1ST- i had to run a low level format on it ! -zero the whole drive !
2ND - was told not to use anything but the formating software that came with this except to low level format it ! and the rest of the software on the factory supply disk has know bugs with windows xp and dont use them ! per a tech support call!
3RD - use windows xp to formate the drive !
4 th - i couldnt use there tranfer software becouse it wouldnt work to image a drive in windows xp !
so if i had norton ghost or any other 3 rd party imaging software id be fine !!!
be nice if they would add a insert in there paperwork to warn ya of these problems with with there hard drive
i was ready to return it to best buy but i got a fool on the phone and i had it longer then 14 days !
and to rma it would of taken i bet a month .
so i desided to call there tech center !