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new western digtal 120 gig SE & window xp

Posted: Wed Jul 23, 2003 1:36 pm
by renovation
i took it to the pca lan and found it had problems -
here is what i was informed by western digital yesterday and its working now !

1ST- i had to run a low level format on it ! -zero the whole drive !
2ND - was told not to use anything but the formating software that came with this except to low level format it ! and the rest of the software on the factory supply disk has know bugs with windows xp and dont use them ! per a tech support call!
3RD - use windows xp to formate the drive !
4 th - i couldnt use there tranfer software becouse it wouldnt work to image a drive in windows xp !
so if i had norton ghost or any other 3 rd party imaging software id be fine !!!
be nice if they would add a insert in there paperwork to warn ya of these problems with with there hard drive :(
i was ready to return it to best buy but i got a fool on the phone and i had it longer then 14 days !
and to rma it would of taken i bet a month .
so i desided to call there tech center ! :bonk

Posted: Wed Jul 23, 2003 2:32 pm
by Seth
Well at least it worked..

I was sitting there for along time trying to fix it and make it work lol.

Posted: Wed Jul 23, 2003 4:15 pm
by Busby
I've never used the software included with drives to partition or format. It's always been FDISK or Win2k/WinXP setup for me.

I've Never....

Posted: Wed Jul 23, 2003 4:35 pm
by eGoCeNTRoNiX
Bought a Retail drive.. ;) So I've never gotten any of that software. eGo

Posted: Fri Jul 25, 2003 10:55 pm
by VidmanII
Originally posted by Busby
I've never used the software included with drives to partition or format. It's always been FDISK or Win2k/WinXP setup for me.


Ditto. FDISK or Partition Magic 7 for me.

Posted: Fri Jul 25, 2003 10:59 pm
by PreDatoR
i just use WinXP and never had a problem like that and own 2 WD SE drives...

Posted: Sat Jul 26, 2003 9:32 am
by FlyingPenguin
Had to be BIOS related. I've installed a WD 160Gb drive (also an SE edition) on an XP system with no problem.

Other than the POS drive failed after 1 month :mad

Posted: Sat Jul 26, 2003 9:52 am
by BillyGoat
By the way, both I and Huntress screwed around with this dive at the Lan, FDISk(the only thing i use) didnt want anything to do with it as well, when you would go to view the partition info, fdisk would lock up.