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Nice Job to Gateway
Posted: Mon Apr 08, 2002 7:04 pm
by glassoftea
I picked up a Gateway 2150 laptop almost two years ago. I've always been happy with the machine and had a small problem with the charging system, the small plug in was not loose and needed to be repaired. So, I called them up, they sent me an overnight box which I send to Texas where it was quickly repaired on friday and then overnighted back to me and back on my lap. I'm very happy with the computer and love the customer service. I just hope they don't go out of business anytime soon.
Glassoftea
Posted: Mon Apr 08, 2002 7:23 pm
by nexus_7
You have the extended service? cause my foot on my one gateway lappy broke and they want to charge me like $200 to fix it.
Nice deal 4 U though.
Greg
Posted: Mon Apr 08, 2002 8:11 pm
by glassoftea
Yeah I grabbed the extended warrenty, glad I did. I don't even want to think of what that little sheebang would have ran me. And the thing of it was that it was wear and tear on the machine, not a "breakdown" so I'm glad that's the first time the machine has had a problem.
Glass
Posted: Mon Apr 08, 2002 9:13 pm
by NascarFool
I always get an extended warranty on laptops. I normally buy laptops from Best Buy. Just recently they replaced the display panel on an IBM Thinkpad P2-300 and it went back two more times for the same problem. They installed a defective panel. BB repair center had that lappy almost two months. The extended warranty expired before I got it back. It took a few phone calls but they finally "No Lemmoned" it and I got a Compaq 715US as a replacement. Jumped from a P2-300 to an Athlon4 1.2GHz.

Posted: Tue Apr 09, 2002 9:10 am
by nexus_7
Lucky bastard!
Greg
Posted: Tue Apr 09, 2002 10:32 am
by NascarFool
That's two out of them. The last time it was a two year old Acer with a P150mmx , got a 475mhz for it.

Posted: Tue Apr 09, 2002 11:26 am
by nexus_7
ya know, the more you talk, the less I like you.
Greg