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Posted: Wed Dec 20, 2000 5:26 pm
by Buzz
My UltraPlex 32 seemed fine the other day... today it just won't work. I load a new disk and nothing, absolutely nothing happens..
It doesn't light up or spin up... just DEAD. the power led is on though...
Posted: Wed Dec 20, 2000 7:35 pm
by plucky duck
motor's dead probably? still under warranty?
Posted: Wed Dec 20, 2000 8:48 pm
by Frost
Yeah. Try to RMA it if still under warranty. If not theres always the "by new one, give back old one" routene.
Frost.
Posted: Wed Dec 20, 2000 8:58 pm
by Splitfire
I love the honesty on this board
Posted: Wed Dec 20, 2000 9:02 pm
by Frost
I never said that it was the best solution morally, but hey it works and Plextor should have to pay for it when there stuff breaks. Just like any other company.
Posted: Wed Dec 20, 2000 9:10 pm
by pHaestus
The only products I would say do that to are Smart and Friendly and 3dfx. Not your fault that they went under and refuse to support their products....
Posted: Thu Dec 21, 2000 3:07 am
by Buzz
don't think it's the motor... the yellow light is on... but when u load a disk the green should come on... meaning he knows he got a disk in and will check it. But it don't... he doesn't do anything except the yellow light
And it is eeeh... about 3 years old... so i guess a new one is required.
Posted: Fri Dec 22, 2000 1:17 am
by MK888
I had a simillar problem w/my plextor burner. It cost me $100 bucks to repair/$30 to ship, and a month without my drive. In retrospect, I should have just bought a new one...it is only a 4x burner (although SCSI)
