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Installing Palm Software under Win2k without Admin...HELP! !

Posted: Mon Mar 18, 2002 5:09 pm
by RubberDuckie
Well I got a new computer at work...I work for a municipality.
It has Win2K on it while my other computer had NT.
Well I have a PalmV and cant live without it. I was able to install the desktop software before on my NT box...but now I can not install it on my Win2K box. I dont have admin.
Well my IT will not install it because it is not "Approved" hardware.
Anyone know a good workaround to get my Palm software on here and working?

Ideas?

Posted: Mon Mar 18, 2002 5:52 pm
by FlyingPenguin
If you don't have admin privaledges, you're out of luck.

Posted: Mon Mar 18, 2002 6:06 pm
by RubberDuckie
surely there is a way to copy directorys from a computer with it installed...inst there?
I have the program installed on my home computer....I can burn the dir on a cd and bring it up here....
Although it might require some dll's or something in the windows directory....

Is what Im thinking possible?

Posted: Wed Mar 20, 2002 11:37 am
by RubberDuckie
BTW Here is the error I get:

Error Number: 0x80040706
Description: Object Reference not set

Setup will now Terminate


I can get the software installed on another computer here at work so I think something is fubared here at my computer.
Any suggestions on this?

BTW I have oleaut32.dll and it is a good version and the registery calls for it in the proper place that I know of.

Posted: Wed Mar 20, 2002 6:56 pm
by FlyingPenguin
It's not an issue of copy files - you CAN'T install certain software (anything that changes the registry) or any driver or background app (and Palm installs a background app AND makes changes to the Registry) without logging in as Admin.

I doubt you got it installed on another computer running NT/2K/XP without logging in with an Admin user account. Win9x is no problem.

That's the whole point of the professional version of Windows: security. As admin, you don't want the office dweebs having the ability to install any old app that might possibly cause problems and more work for you.

I'd check Palm's web site for a FAQ and find out whether you need Admin privaledges or not (but I'm pretty sure you will). You might also see if that error indicates something else. Also try doing a search for that error on newsgroups (see link in next paragraph).

If I were you I'd buy the office Administrator a nice bottle of wine and ask nice. You need to convince him that the software posses no problems (which it doesn't as far as I know - I've never had any issues with it on any system or network). Do some research on the newgroups to backup the claim. Do a search for Palm installation problems on Google newsgroups: http://google.com/grphp?hl=en

Print out anything to bolster your case.

Listen, I've been an Admin myself. The EASY thing to do is tell everyone NO to anything not on the approved list. It's less hassles to deal with and that's why we do it. Otherwise every clown would want some stupid screensaver app installed, and then 2 months later you find that screen saver app also happens to corrupt your registry under certain conditions.

However, everyone bends the rules. If someone asked me nice or offered to do me a favor I'd go ahead and install an "unapproved" app if I was certain it wouldn't cause problems.


WELCOME TO OFFICE POLITICS 101! (That's why I went into business for myself) :)

Posted: Wed Mar 20, 2002 8:07 pm
by bluewhale
FP is correct again :eek: :laugh Most times you can not install an app as an end user. If you are part of the 'Power Users' group you can install some... and yes, there are programs which do not require either level of access to install them: they don't invade the protected portions of W2K so they are not stopped when they install.
If the admin won't budge you might try your manager/section leader/grand poohbah. Yes, it's office politics 101, but if you are firmly attached to your palm that's the only other way to go, save bringing in another PC you control. :rolleyes:
Somebody at Palm MIGHT have created a way to run the app without accessing protected files but if so it's not easily found right now via Google: sorry.

Posted: Wed Mar 20, 2002 9:20 pm
by RubberDuckie
I understand the BS of Office Politics 101....Problem is I doubt that there is anyone who will "Bend the rules" as I work in government :(

Here is the weard thing and I might be missing something but:
On my older computer with NT I could install Palm Desktop 3.0 (but could not install the latest 4.01 due to Admin rights)
I got a new computer with 2K and the same acount (we use Novell) I can no longer install eather one (I assume the rights were setup different on the new computer/OS)
But,,,, On my assistants computer which is new and Win2K with the same service pack when I log in as me on her computer I CAN install Palm Desktop 4.01.

Would they have the rights setup different on different computers or does that follow with the user accounts?
We use Novell and have roaming profiles (if that matters).

also found this on palm.com:
Supported Desktop Systems
• Windows 95/98/ME/NT 4.0/2000/XP
Administrative rights may be required to install some software

Wish they told me what parts.

Posted: Wed Mar 20, 2002 10:55 pm
by FlyingPenguin
Every version of the Palm desktop I've ever seen requires the installation of a background app for Hot Syncing. I can't see WinNT/2K/XP allowing that without Admin rights.

If palm allows a custom install without the background app, then you might be able to get a way with it.

Why a difference between a 2K and an NT system? Not sure. Could be they're using 2 completely different drivers and the 2K driver doesn't do anything that requires Admin rights. Or else someone setup that other Win2K system with some relaxed security.

Posted: Wed Mar 20, 2002 11:04 pm
by bluewhale
every W2K system is it's own Domain. Say your PC is named BOB. ( sorry Microsoft ) If you are part of the GOV Domain when you log on you have at LEAST the choice of logging into BOB or GOV. ( oh: your milage may vary as you are logging into a Novell environment... I haven't touched Novell for 4 or 5 years )
In order to have rights to install to your local system the DOMAIN ( GOV ) administrators are normally automatically included in the local ( BOB ) Domain admin group.
Somehow your log on name for the 'GOV' domain has been given admin rights to her machine.

Go to Start, Settings, Control Panel and open Admin tools.
Then choose 'Computer Management'
double click on Local Users and Groups, then go into Groups/Admins... see if your log on name is there SPECIFICALLY referrenced to the domain you all authenticate to. If not, you might have a way to find out how it works on hers and not on yours and resolve the problem :p

Posted: Thu Mar 21, 2002 9:36 am
by Kakarot
LOL... "Got Admin?"

Posted: Thu Mar 21, 2002 11:46 am
by RubberDuckie
Lets assume something here and let me know if I might be right:

If someone ... not me ;) ... were to call for tech support on something that required admin, IT then logs into the computer remotely like they always do. And then all of a sudden the network cable becomes accidently disconnected. Would the computer remain in admin without IT having remote access to it ?

They now use VNC to remotely take over a computer.
It could be explained that the power bar was kicked and powered off the computer ;)
Quickly get a specific program installed....
then reboot and continue the conversation with IT.

Could something like this ever happen ?
Gawd I hope not.

Posted: Thu Mar 21, 2002 3:34 pm
by bluewhale
Just tried it here: no go. When they log off as the other user you lose the VNC connection. It has to be started and running apparently: can't run in the background.
Nice try tho! :chug

Posted: Thu Mar 21, 2002 3:39 pm
by wvjohn
hmm...anyway you could ghost an image of your hd, take it home and maybe do a reinstall/repair of the os to get admin rights and then modify it and then ghost it back in your work box??

Posted: Thu Mar 21, 2002 5:17 pm
by RubberDuckie
they my lose VNC when they try and switch users...but they have some other remote control program that they use that will stay connected.
They just started using VNC up here...but have always used something that alows them control from power up. I know they have the capability of changing users remotely.
So my theory might work :)

Posted: Thu Mar 21, 2002 9:16 pm
by FlyingPenguin
Umm.... fair warning. I've seen people lose their jobs for less. My cousin works at the district Attorney's office in Miami. Just emailing or browsing that's not business related is grounds for dismissal.