PCA Forums

Posted: **Thu Jan 24, 2002 11:39 pm**

Just wondering my POS

:ping IBM GXP60 died tonight... Well it runs but same symptoms as the last time... Hard drive is scrambled and FUBAR bad sectors detected with their utility. I ain't even gonna waste my time running the erase disk shit to rebuild it... Did it once last 3 days and its

:ped again... So its going back... Good thing is it was only running FSB of 133 so i'm wondering if last time whe n i crashed did it in...

Posted: **Fri Jan 25, 2002 1:06 am**

sure did...
courteous and helpful rep at the line..
fairly fast turnaround...
things should run fairly smooth

Posted: **Fri Jan 25, 2002 2:14 am**

Great customer support! I had a 13.5GB 22GXP that got bad sectors. They sent me out a replacement before I shipped them my old drive so I wouldn't lose anything and I had 30 days to ship my old one back. New drive has worked perfectly ever since.

Posted: **Fri Jan 25, 2002 3:12 am**

Did I mention that if your drive has already been discontinued, they send you the next available larger drive?... I got a free 20GB -> 25GB upgrade once...

Posted: **Fri Jan 25, 2002 7:38 am**

I'm on my third RMA with them. They don't update their webpage too often to reflect you RMA status - I always have to call them. Also, It takes about four weeks from the time you send it in until you see it on your doorstep.

Posted: **Fri Jan 25, 2002 8:31 am**

4 weeks! Shit looks like i'm gonna be buying a new hard drive next week when i get paid if i don't find one before then! This is a 40 gig 60GXP so its probably what i'll get back.

Posted: **Fri Jan 25, 2002 2:17 pm**

Originally posted by PreDatoR
4 weeks! Shit looks like i'm gonna be buying a new hard drive next week when i get paid if i don't find one before then! This is a 40 gig 60GXP so its probably what i'll get back.

Tell me about it

I sent mine in the first week of this month and when I called them to get a status they said it arrived on the 15th but they have not even looked at it....GEEZ. I'm stuck with an old 20gig ATA33, 5400rpm runing WinME (to lazy to put XP back on).

SSSLLLLLLLLLOOOOOOOOWWWWW.....

Posted: **Fri Jan 25, 2002 7:12 pm**

LOL at least you have a backup hard drive! Anyone know if they send refurbs back or do they send new... I sure don't want some repaired POS back...

Posted: **Fri Jan 25, 2002 7:21 pm**

The one's that I've received have looked like new OEM.

PCA Forums

Anyone delt with IBM HDD RMA's?

Anyone delt with IBM HDD RMA's?