Anyone ever RMA a Samsung 850 EVO SSD?

[Executioner]

I have a Samsung 850 EVO that I bought early this year. During the last few weeks, strange things happened on my desktop I keep in the garage, until yesterday when it just hung.

I tried tested the SSD with SpinRite and it found no issues with the drive. I put it back in and the same thing. After booting up to the desktop, it slows and just hangs.

I restored a month old image with Acronis on a regular HD, and all is back to normal, so my guess is the SSD is kaput.

[Executioner]

Here is an update.

After some searching, I got a phone number that takes you to a person on the phone directly. Phone number is: 800-726-7864 Options: 1, 1, 5, 1
This phone number was given out from a tech guy in IT that does this all the time. The form on the net for a request for a RMA number does not work.

The tech sent me a zip file called Secure Erase that I burned on a CD and booted off. Ran the utility to wipe the drive. Took about 5 seconds. I then put my Acronis boot image back on it, and it seems to be working okay now. The tech said if you have the same problems after the re-imaging, then I'll give you a RMA number.

I don't know at this point if it was the drive, or windows 7 issue.

[FlyingPenguin]

Did you run chkdsk after spinrite? Spinrite only fixes bad sectors (or forces the drive to swap out a weak sector). It does not repair the file system. I always run a chkdsk c: /f from a hiren's mini XP or from the safe mode commandline, or the repair console from an OS installer disc after spinrite.

By wiping the drive, you also wiped the bad partition data which also fixed it.

This is not an SSD thing. It goes for any drive.

[Executioner]

Yes I ran the chkdsk option. Found no issues. That when I ran the SpinRite utility. So maybe this is a windows 7 issue.