Kingston Technology = Thumbs Up

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NascarFool
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Joined: Thu Nov 23, 2000 1:21 pm

Kingston Technology = Thumbs Up

Post by NascarFool »

I just got two used sticks of Kingston HyperX KHX3500/256. The comp I put them in kept shutting down right after a BSOD. One stick showed 63 errors with Memtest within 90 minutes, the other stick showed no errors. I called Kingston and they are sending out two new sticks for replacement. It took about 10 minutes of phone time to take care of the RMA. Kingston tech support was kind and curteous the whole time. I give them a thumbs up for their service. :up

P.S.
They didn't even ask when or where I purchased the ram. :)
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Absolut Talent
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Post by Absolut Talent »

i have only had to RMA one bad stick (the valueram)
and their customer service was beyond helpful

Thats why the next ram I purchase will be the Kingston HyperX (the one bad stick dont deter me none)
Gone for good. But never say never
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dadx2mj
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Joined: Wed Nov 22, 2000 12:24 pm
Location: So Cal

Post by dadx2mj »

Glad to hear that I have two sticks of 512 HyperX running now. Your story is a far cry from what I have been thru with Crucial on RMA's. Word of warning if you buy Crucial ram buy it from them not a 3rd party vendor. They do honor the warranty but they make you jump thru hoops.
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VidmanII
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Post by VidmanII »

You've RMA'd more sticks of RAM in the last week and a half than I have in my life ! :laugh
AMD Ph II X4 955 BE 3.2 @ 3.8 GHz | Scythe SCSMZ-2000 | ASRock 880GMH/USB3 | 8 GB G.Skill DDR3 1600 | Radeon HD5670 | Kingston 128GB SSD
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rogue
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Post by rogue »

Kingston has excellent service/RMA support. They overnighted a pair of KHX3500s when one of them went bad, all at no charge to me (other than shipping the old ram back).
Welcome to the machine.
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DnkMax
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reset

Post by DnkMax »

Reset the frequency in the bios see if that helps...
Its probley alot quicker than it was set on...
Or your board doesent hold that quick of ram...
max
Oh nm

I have kingston pc2100 512 stick and ive never had problems...
Yeah [PDX]Max
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wvjohn
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Post by wvjohn »

i rma'd a mobo to newegg via ups ground this morning - at 4 pm i got an email saying they had received my rma and would get a new board out within 2 days

finally someone who is challenged by numbers makes a mistake in my favor :)
<a href="http://www.heatware.com/eval.php?id=123" target="_blank" >Heatware</a>
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