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2002 saturn recall

Posted: Tue Mar 25, 2008 7:54 pm
by renovation
this was interesting. Saturday i get a recall letter for this car.
yesterday i call the dealer and set up a appointment. Im on the phone with the service writer and she informsof a 2nd recall.
said she was not aware of the one i got in the mail. but she looks it up finds it. the one i called in was for the Ignition Control module. this is only like a 30 to 45 min.repair .
the 2nd one she had to tell me about is the killer.
this one will take 3 1/2 - 4 hours. they have to add some supports to the rear wheel asm. and a wheel alignment.
seems Saturn was doing some roll over testing on this auto. and the rear wheel collapsed. she saids good news is car didn't roll over in the testing do. :p lease:

Posted: Tue Mar 25, 2008 9:32 pm
by Pugsley
But it did kill a High enough percentage of dummies to prompt a recall.

Posted: Wed Mar 26, 2008 6:08 am
by Viperoni
Which saturn do you have? sounds like an L series...

Posted: Wed Mar 26, 2008 8:43 am
by renovation
vue

Posted: Thu Mar 27, 2008 7:27 am
by Lmandrake
It didn't roll because it had outriggers on it. Funny thing, the rear control arms on the Equinox didn't fail in the same test. I think the fix is to give the VUE the Equinox control arm.

I don't think there were any reported failures in the real world. Say what you will about GM, they are usually good about doing recalls when there is a safety risk.

Posted: Thu Mar 27, 2008 11:10 pm
by nexus_7
yea, because with nissan they have to have everyone have the issue to fix anything. sucks ass.

Posted: Fri Mar 28, 2008 6:37 am
by EvilHorace
Say what you will about GM, they are usually good about doing recalls when there is a safety risk

Could be incorrect here but I've been told that RECALLS (not campaigns) are safety items that manufacturers are forced to fix by the government, not done because the manufacturer just wants to be nice.

http://www.nytimes.com/2005/10/26/autom ... wanted=all

When I worked on Volvos, we could spend half the day working on recalls and campaigns but in comparison, Lexus has few recalls or campaigns.

Posted: Fri Mar 28, 2008 10:37 pm
by Lmandrake
In this instance the suspension failure and rollover risk were revealed during a government test to determine how to rate the vehicle for rollover risk.

We showed the film to GM, they agreed to do the recall. They could have fought harder or dragged their feet. The laws governing safety recalls for vehicles require manufacturers to perform a recall under two circumstances - when the manufacturer determines there is a defect with a safety risk or when the government makes the same determination after going through an administrative process with a public hearing etc. Almost all recalls are initiated by mfr's either entirely on their own or because the gov't has begun an investigation...

If a mfr fails to do a recall on its own when it has knowledge that it should, it can be held liable for civil penalties by the gov't. GM paid a million dollar penalty in 2003 for failing to step up and recall trucks with failing wiper motors when it knew it had a big problem...