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dell laptop power supply recall - i have one you might to !- they over nighted the

Posted: Fri Oct 08, 2004 10:34 pm
by renovation
WASHINGTON (AP) - Dell Inc. (DELL) is recalling about 2.9 million AC adapters nationwide- 4.4 million worldwide- used with notebook personal computers because they can overheat and cause a fire and electrical shock hazard, the company and the Consumer Product Safety Commission said Friday.

There were seven reports of the adapters overheating. No injuries were reported.

The adapters are used with the Texas company's Latitude, Precision and Inspiron notebook-style personal computers. The notebook computers have model numbers, either screened onto the surface of the computer or on a printed label on the bottom of the computer, listed on Dell's web site: http://www.delladapterprogram.com. The recalled adapters have the words "DELL" and "P/N 9364U,""P/N 7832D" or "P/N 4983D" printed on the back.
The adapters, manufactured at Delta Electronics Inc. of Taipei, Taiwan, were sold with computers through Dell's web site and customer service center from September 1998 through February 2002. The adapters also were sold separately for $30 to $70.


Consumers should stop using the adapters immediately and contact Dell, at 800-418-8590 between 9 a.m. and 6 p.m. CDT Monday through Friday, to see if their adapter is included in the recall, since not all listed on the web site are included. Dell will send a free replacement adapter to consumers whose adapters are being recalled.
i just found i am using one that is on the recall list -im calling monday and will let you all know how it gos !
goverment site link

WoW..

Posted: Fri Oct 08, 2004 10:44 pm
by eGoCeNTRoNiX
Glad I saw this.. Just looked at the g/f's lappy and she has one of the above mentioned. She'll be calling them on monday for a replacement, because these things really do get hot. Thanks Mike!

eGo

Posted: Sun Oct 10, 2004 4:09 pm
by Busby
Thankfully mine is not affected. It's a newer model and different manufacturer.

Posted: Sun Oct 10, 2004 4:26 pm
by Pugsley
just out of curosity... what voltage / amp rating are they? and if you dont have to turn them in to get the new one what will you be doing with them? Depending on what they are i might have a use for them.

Posted: Sun Oct 10, 2004 5:31 pm
by eGoCeNTRoNiX
Originally posted by Pugsley
just out of curosity... what voltage / amp rating are they? and if you dont have to turn them in to get the new one what will you be doing with them? Depending on what they are i might have a use for them.


20V@3.5A

:)

eGo

Posted: Sun Oct 10, 2004 7:25 pm
by bigcfromcinci
Thanks for the heads up Mike..I have one of the recalled ones myself.

Posted: Mon Oct 11, 2004 12:31 am
by Pugsley
And how big are they? :eek: Cause thats alot of power and it shoudl have a huge HS or be activly cooled... but yea i could use one and put a regulator on it and use it to charge my chair. (it has CCFL under it)

Posted: Mon Oct 11, 2004 9:56 am
by renovation
i been trying for a hour now to call the hot line its flooded - glad i have it on redial - but also getting all circuits buzzy :( ruff day for the recall department today for sure ! :(

asshats should of made a recall web page site to report to for a replacement . were talking about 1 million units they claim .
updated info
after a 10 min hold on dell here is the info i just got

they need the bar code no. and part no .
they will check to make sure its the right part !
they will ask for your info as to if its for a company or personal use !
they will ask for your email address
they will ask for your name and shipping address .they will be shipping you a prepaid return envelope for the old unit !
and they will send you a confirmation email .

i don't know how long till replacement is sent forgot to asks -poor girl sounded like she was having a ruff morning and i can understand this !
will post the email when i get it from dell :)

Thanks Mike!

Posted: Mon Oct 11, 2004 6:12 pm
by eGoCeNTRoNiX
Appreciate the Checklist, gave it to the g/f for when she calls them tomorrow.

eGo

Posted: Tue Oct 12, 2004 9:04 am
by renovation
never got the email - but they did overnighted the power supply ~!
just a note here -
i have a round power plug opening and the replacement. that just arrived is a square plug with a 3 peg connector !so i think i be shipping this one back to dell !